A Final Report By Yunshan Li My research question is generated from my interviews with Student Engagement (below refers to SE) employees on the topic of their work related to student clubs. One interviewee said, “Could they do these things without us? Probably.” Then he explained the difficulty students could meet without their support, but I … Continue reading
Category Archives: Ethnography of the University: Focus on Student Life 2024
Over the past two decades, Student Life has emerged at the University of Toronto and elsewhere as a domain where various aspects of student life become subject to expert management with the aim of facilitating learning, enhancing well-being, minimizing stress, and promoting a healthy and productive university experience. Yet for most students at U of T, Student Life (like most parts of the institution) is a black box: they have no idea what goes on there.
Students in the 2024 Ethnographic Practicum set out to address a deceptively simple question: what does student life do? The website https://studentlife.utoronto.ca/ provides a list of programs but behind each of these, there is a story. How did this program come to be? What are the problems to which this program is offered as a solution? How do student life managers and staff go about their everyday work? How do they explain, promote, evaluate, and defend their work to different actors (students, faculty, administrators, senior managers, auditors, rankings agencies, the media, parents, and other universities?).
Students from Prof. Tania Li’s fall 2024 course entitled ‘Ethnographic Practicum: Ethnography of the University’ compiled blog posts and documents from their experience conducting ethnographies of Student Life at the University of Toronto.
“It’s so hard to get information out to students.”
By Yunshan Li As one division in Student Life, a main challenge that Student Engagement (responsible for clubs and leadership development relevant matters) meets is they find it difficult to let students know what is happening. One main reason is they do not have their own social media accounts. If they want to announce something, such … Continue reading
Working Styles in the University
By Yunshan Li As a department in a higher education institution, Student Life’s working habit is quite different from that of academia. According to our professor, there is no clear hierarchy of faculty in academia. Of course, some professors are more reputational, but there is no such concept as superior and subordinate. Furthermore, the work handover of faculty is mostly … Continue reading
Why is Student Privacy in Research So Sensitive?
By Yunshan Li Our group was assigned to study the organization and function of Student Engagement which is responsible for the support of clubs and leadership development. During our fieldwork, we planned to conduct participant observation on Student Engagement workshops. The staff in Student Engagement welcomed us at the beginning and seemed enthusiastic to help … Continue reading
The “Identity Crisis” in the Work of Learning Strategy: An Ethnographic Glance of the Higher Education Landscape at the University of Toronto
A Final Report By Yihang Xu “… even just in the few conversations we’ve had, you’ll notice that there’s almost a departmental identity crisis…” —— Grace, a staff member of the CLSS Introduction “Learning how to learn” may seem unusual, as the ability to learn is often considered an implicit skill for university students, particularly … Continue reading
Navigating Identity: Learning Strategists and the Tension Between Care and Boundaries
By Yihang Xu “… even just in the few conversations we’ve had, you’ll notice that there’s almost a departmental identity crisis…” —— Grace, Learning Strategist Grace is right. Through my interviews with learning strategists in the Center for Learning Strategy Support (CLSS) at the University of Toronto (UofT), I’ve noticed an identity crisis among them. … Continue reading
Neoliberal Implications in the Fragmentation of Student Services through the renamings of Center for Learning Strategy Support (CLSS)
By Yihang Xu The Center for Learning Strategy Support (CLSS) helps students develop strategies and practices to enhance their learning and study skills. As one of the major units within the Student Life Department at the University of Toronto (UofT), CLSS didn’t always exist in its current form. According to my informant, Eric (a pseudonym), … Continue reading
Scaling Academic Support Services: Consumerist Implications in Higher Education
By Yihang Xu The Center for Learning Strategy Support (CLSS) is a major academic support service provider within the University of Toronto (UofT). Its focus is on helping students improve their learning habits and academic outcomes. During my interviews with the learning strategists there, I found that they frequently use the word “scale” to describe … Continue reading
Power through Professionalization: Power Dynamics in Student Peer Mentorship
A Final Rport By Richard Wu First-year students of a course required for entry into the Statistics Major/Specialist degree programs trickle into a conference room to learn about academic writing, in a workshop organized by upper-year student mentors hired by the Statistics Department at the University of Toronto (U of T). Tony, a peer mentor, … Continue reading
The Art of Building Rapport with Professionals
By Richard Wu One might think that, for the student ethnographic researcher, Student Life offers abundant opportunities for immersive field research. After all, like other students, the student researcher should in principle have equal access to the many opportunities for student engagement and development which Student Life is mandated to provide. Yet, as a student … Continue reading